Delivery Policy

1. Scope
This Delivery Policy governs the shipment and delivery of products purchased from Al Paintura Global Paints Services LLC (“Company”, “we”, “our”, or “us”) through our website www.alpaintura.ae.

2. Delivery within the United Arab Emirates
Dubai: Orders within Dubai are eligible for same-day delivery, subject to order confirmation and product availability.
Other Emirates: Orders to Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Fujairah, and Ras Al Khaimah will be delivered from the same day up to the next business day.

3. Delivery to GCC Countries
For deliveries to GCC countries (including, but not limited to, Saudi Arabia, Qatar, Bahrain, Oman, and Kuwait), the exact delivery terms and timelines will be communicated to the customer at the time of order confirmation, taking into account the shipping method, customs clearance, and destination.

4. Order Processing and Business Days
Orders are processed following confirmation and payment (where applicable).
Business Days: As outlined on our Contact Us page.

5. Exceptions and Delays
While we endeavor to meet the delivery timelines stated above, unforeseen circumstances, including high demand periods, logistical issues, or regulatory delays, may result in longer delivery times. Customers will be notified promptly in such cases.

6. Contact
For questions regarding this Delivery Policy, please contact us at:
Al Paintura Global Paints Services LLC
Email: sales@alpaintura.ae
Phone: +971 4 570 6610